Tuesday, October 22, 2013
How to Find an Auto Mechanic Thats Honest With Repairs
At some point nearly every car owner will need to have a car repaired, and the majority feel forced to rely on the mechanic to make an honest assessment of the work necessary to maintain or repair the car. Since most drivers do not have the knowledge or equipment required for anything but the simplest repairs, they need guidance on how to find an honest mechanic. A few simple steps can lead a car owner to that very person.
Instructions
- 1
Ask a specialist in diagnostics to assess repairs and maintenance for the car. A diagnostician has no reason to add nonexistent problems to a list of repairs, but he will want to include all the real problems to earn the customers future business. Compare what the diagnostician found to what other shops tell you.
2Ask friends, family or an insurance agent for recommendations. Make sure they have actual experience with a mechanics work.
3Call any potential repair shops to ask for a list of their trade association memberships and call those associations to confirm membership. Check a shops complaint history with your states consumer protection agency or the local Better Business Bureau. This history also may include the resolution of those complaints. Look not only for the mechanic with a low number of complaints but also for a mechanic with a good history of complaint resolution.
4Ask mechanics about their ability to work on your make and model and check their shops for certifications to work on that make and model. Also look at the cars on the work bays or on the lot. A number of cars of the same or similar make and model indicate an ability to work on your car.
5Determine the shops prices and the warranty on work done. Shops often post that information in plain view on the work floor.
6Talk to the mechanics in the shop. Their willingness to answer questions and the clarity of their answers are indicators of their honesty.
7Instruct the mechanic to diagnose the car and reject any mechanic whose estimate is grossly in excess of the diagnostic mechanics estimate. Review the proposals for a clause specifying the installation of new parts rather than used ones.
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